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Features
Owning Up To Ownership
One company quietly pioneering visual hardware for this industry is out to enable the barriers between
AV resellers and digital signage resellers to be crossed. In turn, that offers retailers an all-round solution.
As with every emerging market, with each month that goes by
we see new digital signage suppliers enter our market with
promises of the best solutions and service. Rightly so, most of
these companies are new as befits a growing market and have
experienced skill sets either from the traditional AV market,
advertising or signage markets. So how do we tell which suppliers
understand not only the hardware technology but also how it works
with peripherals and content? Must we continue to buy from
different suppliers who can potentially blame each other if the
system is faulty? And how does the traditional reseller hope to
maintain a high standard of service if its manufacturer supplier
doesn’t have the same level of commitment or understanding?
Mentor Distribution’s heritage lies in importing graphics cards
which it has done since 1991, adding to the portfolio of AV products
ever since. It now boasts a massive range that includes monitors,
servers, VGA and graphics cards, motherboards, barebones and
more recently public displays and touch screen systems. The
company also distributes and develops solutions from the likes of
NEC, iiyama, Mirai, Minicom, Chemei, Fire and Enermax.
Mentor seems intent on addressing the issues facing digital
signage suppliers, especially those mentioned by Minicom’s CEO Eli
Sasson during his presentation at Screen Media India. In this
interview, Sasson says, “The major highlight to emerge (from the
show) was the better understanding between technology providers
and network operators. The network owners expect the technology
providers to give them peace of mind, efficiency, reduced TCO and
value for money.”
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Amongst Mentor’s top brands in this market sector, says Tom
Thornton, are NEC and iiyama, both of whom have recently
launched touch screen systems into our world of screen media
networks. “The versatility of the NEC public displays led to Mentor
developing the SBC, a single board computers module. It’s a
revolutionary development specifically designed for integration into
individual displays.”
In layman’s terms, this PC slots directly into a compatible display
and runs all content on the screen, eliminating the need for cables.
It has two modes: SBC-Mid is the mid-range mode run by a Celeron
800MHz processor and the high end SBC-Hi system has the Intel
CoreDuo 1.66 processor. Both SBCs feature three USB ports, a 40GB
hard drive, 512MB of RAM, DVI-I output and an ExpressCard slot,
with Windows XP embedded. |
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An alternative wire-free solution developed by Mentor is its CAT5
solution. This unit can run one or multiple displays over distances of
110 or 300m without compromising picture quality. Resolution is up
to 1920x1080 pixels at 60Hz. Both the SBC and CAT5 systems are
compatible with NEC MultiSync and Multeos public displays.
For other display solutions involving other NEC displays, Mentor
has its VCSU range, designed specifically for interactive displays,
hospitality and way finding applications. The system, according to
Thornton, is highly specified, delivering optimum resolutions from
1360x768 pixels on 32, 40 and 46in displays, and 1920x1080 full
HD on the 57in screens.
The touch screen sensor is fully integrated behind the NEC bezel
and the 40 and 46in versions boast ultra slim bezels of just 15.5mm
and 16.5mm respectively. With projective capacitance technology,
the touch screens are said to enable stable and drift-free operation,
and can even be controlled with a gloved hand. The units,
depending on screen size, are fitted with either 4mm or 6mm thick
toughened glass, providing resistance to vandalism including
scratching and gouging. “They are an ideal choice for public areas
where screen damage or vandalism is a possibility,” says Thornton,
“such as in hospitals, shopping centres and museums.” The touch
screen is controlled via serial or USB connection and the displays
feature numerous options of signal inputs as standard on this high
specification range.
The iiyama ProLite T series is based on the latest five wire
resistive technology with inputs including analog and DVI digital,
with either USB or RS-232 touch screen connectivity. Five wire
resistive technology is said to be extremely popular because it
delivers accuracy, durability, and performance, and it can be
operated while wearing gloves which is essential for medical or
industrial applications.
Extensive touch utilities enable four point calibration and either
9/25 point linearisation. The screens deliver a native resolution of up
to 1280x1024 pixels for the 19 and 17in models, and 1024x768
pixels for the 15in. Contrast ratio is up to 800:1. The screens are
compatible with Macintosh and PC platforms, and the
touch screen comes complete with a solid base and 90O
adjustability.
“Because of our close relationships with major
manufacturers in this arena,” says Thornton, “we are able
to maintain our high level of service to our traditional
reseller channel with these new touch screen integrated
systems. Instead of looking to the individual suppliers to
cobble a solution together from different suppliers, we took
a fresh approach and used our contacts and knowledge to
create visually stunning, fully integrated digital display
systems for them, so now the customer is confident that if
there are any issues, they only need to go to one place for
the answers.”
With new products still in development at Mentor, the
company says it is far from sitting on its laurels.
“Integrated systems such as the SBC modules give rise to ideas
of being able to display detailed information and data in many
different places,” says Thornton. “Car retail showrooms already
allow staff and customers to find details out at the touch of a
button with plinth mounted touch screens, so it is no surprise
that there is talk afoot about utilising tabletop space in
contemporary receptions rooms and showrooms to bring the
information even closer to the customer and easier to use.”
By partnering with some of the most reliable and high quality
names in hardware and software, Mentor feels confident that the
issues of providing peace of mind, efficiency and value for money
will be last year’s problem.
W: www.mentor-distribution.com
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