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Features
Branded Content: Consumers are switched on to brands
creating engaging content
By Andrew Canter, CEO of contentworx & BCMA
Head of Research.
There is nothing new in the concept of brands funding the creation of entertaining
content. Indeed the label ‘soap opera’ came about in the 1950s
when the likes of Proctor & Gamble decided to invest money from its
soap powder products’ marketing budgets to create popular drama series
in the US. In the digital age, the term content is king still rings true
for broadcasters and platform owners alike.
This is now even more apparent with the explosion of available content through
Internet broadband and IPTV services. This rapidly changing landscape can
be a daunting prospect for even the most experienced marketing chiefs in
control of millions of pounds of investment for their cherished brands.
Brands are under increasing pressure to ensure their advertising is relevant
to their target market and that the message cuts through all the competitive
noise and clutter out there.
This is a huge challenge given the shift in consumer habits we have seen
in recent times. In this multi-media, multi-platform, multi-device world,
consumers have become increasingly elusive. They demand that brands ‘speak’
to them with respect and empathise totally with their situation, whatever
that may be. This can be a particularly difficult challenge for some brands.
Since the invention a few years ago of the hard drive personal video recorder,
PVR, the effectiveness of TV advertising has been questioned more closely.
In the case of the Sky+ PVR, commercial breaks can be forwarded at 30 times
normal speed meaning that a 30s commercial lasts for a measly 1s in the
consumer’s mind. How effective can that ad be for the brand?
There have been many studies that have looked to quantify the impact of
this new technology on advertising effectiveness but the results to date
have been less than conclusive. What is clear is that viewing habits have
dramatically changed and that will continue. This technological revolution
is also continuing at pace. There are already plans to introduce PVR type
players for digital radio. The major broadcasters, namely ITV, Channel 4,
Five and Sky are all launching catch-up or video on-demand services that
allow viewers to watch their favourite programmes through the PC via broadband
Internet.
This includes being able to pay to view programmes or series before they
air on normal TV and downloading exclusive content that cannot be accessed
anywhere else. For some brands this can be a real headache, presenting some
serious issues for the marketing fraternity. How can we engage with our
consumers in this new world? Should we radically change the way we advertise
to consumers? What is the best way to show we understand our consumers’
needs? Of course millions of pounds are spent on research into what con-sumers
want but it is clear that the majority of brands have stuck with traditional
types of advertising over the past few years, which have not kept pace with
the changes in consumer behaviour. So what should brands do? We firmly believe
that they should use branded content as a key element to their marketing
strategy.
The Branded Content Marketing Association’s, BCMA, definition of branded
content is ideas that bring entertainment value to brands and that integrate
brands into entertainment. Brands must adapt and evolve to the changing
consumer and media landscape. They need to engage their customers in a different
way which embraces the available technology. It is also imperative that
any branded content activity is a key part of the marketing plan and fully
integrated into any other planned activity. Creating brand entertainment
based on the things that really matter, consumers volunteer their attention.
It is the move from interruption to attraction and in turn a much more rewarding
experience for the consumer. By taking this approach, brands will achieve
significant stand-out from the clutter and differentiation from their competition.
There are many great examples of successful branded content campaigns. These
have made a demonstrable difference to the brands involved who have taken
the decision to harness the power of content and fully exploit it for the
brands’ benefit. Recent examples of branded content activity include
Audi TV, BMW Films, T-Mobile Transmission, Orange Playlist, Absolute (vodka)
Kravitz, Bacardi B-Lounge, Levis Ones To Watch, Pepsimax Download Show,
Guardian Sports Show, Gillette World of Sport, Red Bull Flugtag, Carling
Music Events, Bupa Health Show, Nokia Fashion House, Heinz Dinner Doctors
and B&Q DIY Show.
The true measure of success is that the vast majority of these brands are
continuing to use branded content as a key part of their marketing strategies
but they are doing it on a larger scale.
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